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FAQs

Choosing a home health provider is a complex decision. Here are some of the most frequently asked questions that Divinity receives regarding home health care:

Question: Do I have a choice of home health agency?

Answer: Yes! Patients have the right to choose the provider they trust.

Q: What is home health care?

A: Home health care, or home care, is a cost-effective way of providing care in the home. It is performed by licensed healthcare professionals who provide services such as skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services. Home health care includes assisting those who are in need due to an acute illness, injury, or disability, as well as those with chronic illnesses.

Q: Who is a home health candidate?

A: To receive home health care, patients must:

  • have a physician's referral
  • be homebound
  • require skilled nursing or therapy services

Q: What does homebound mean?

A: Homebound means that a patient has an inability to leave the home, or that it takes considerable time and/or is a challenging effort to leave the home. Leaving the home must be infrequent or for very short periods of time.

Q: What are examples of infrequent or short trips?

A: Examples of accepted trips would include visits to a:

  • church
  • pharmacy
  • grocery story
  • doctor's office

Q: Who pays for home health care services?

A: Medicare will cover the cost of home health if your doctor certifies that you need skilled nursing or therapy services and that you are homebound. Additionally, the agency must be Medicare certified. Your private insurance may also cover home health care services provided that they have home health benefits and that the services are deemed medically necessary. For those services not covered by private insurance or Medicare, patients may choose to pay out of their own pockets.